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Our cancellation policy varies depending on the property and booking platform. Typically, we offer a full refund if you cancel at least 14 days before your check-in date. For cancellations made closer to your stay, partial refunds may be available. Please refer to your booking confirmation for the specific terms.
The rental price includes all utilities, Wi-Fi, essentials, linens, and towels. You’ll also have access to all amenities listed on the property’s page, such as kitchenware, toiletries, and any shared facilities like pools or gyms.
We offer flexible, contactless check-in and check-out options. You will receive detailed instructions via email, including a code for a keyless entry or information on where to pick up the keys. Check-in is typically after 3 PM, and check-out is by 11 AM, but please let us know if you need special arrangements.
Yes, we offer discounts for extended stays! Depending on the property, you may receive a reduced rate for weekly or monthly bookings. Please check the listing for details or contact us for a custom quote.
We’re here to help 24/7! If you need any assistance during your stay, you can reach us via phone, email, or through our messaging system on the booking platform. Whether it’s a maintenance issue or a question about the property, we’re always just a call or message away.
Yes, a security deposit is required for most of our properties. The deposit amount is outlined in the booking terms and is collected to cover any potential damages or extra cleaning.
Unfortunately, pets are not allowed in any of our properties. We aim to maintain a clean and allergen-free environment for all guests. If you have a service animal or special request, please contact us directly to discuss potential accommodations.
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